Supporting digital literacy and online safety with Netsafe
By partnering with Netsafe, library and information kaimahi across all settings can be proactive digital leaders, supporting safer, smarter, and more inclusive digital participation.
At Netsafe, we recognise that library and information kaumahi across Aotearoa New Zealand play a vital role in building digitally capable, critically thinking, and socially connected communities. Whether working in public libraries, tertiary institutions, school settings, or community hubs, librarians are key educators, trusted guides, and champions of information equity. Netsafe offers tailored resources and services to help you in your mahi and to empower the people and communities you serve.
The Netsafe website is a hub of information, advice and guidance containing resources, materials and downloads that you can share. With dedicated sections for tamariki and rangatahi, parents and caregivers, older adults and more – it’s easy to navigate and find resources to meet your local needs.
DIGITAL LITERACY
Librarians are at the forefront of helping people of all ages access, evaluate, and use information wisely. Netsafe provides interactive tools, lesson plans, and public-facing resources that support digital literacy for tamariki, rangatahi, and adults alike. Whether it’s helping someone spot misinformation, understand how algorithms influence their feeds, or safely manage their digital presence, you can find ready-made supports to make this easier.
The Netsafe Kete is a dedicated portal for teachers, schools and kura where they can find classroom materials and tools to support online safety and digital citizenship across the school. Teachers simply need to register using their school email to gain free access to all the materials, and library and information kaimahi are welcome to register using their library email.
You can learn more about the Kete here.
SUPPORTING ALL AGE GROUPS
From young children to older adults, Netsafe offers resources to help you provide online safety guidance that fits your community’s needs. This includes animated content and story-based tools for tamariki, conversation guides for whānau, advice on scams targeting older people, and support for digital wellbeing at every life stage.
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COMMUNITY OUTREACH AND ENGAGEMENT
Netsafe’s resources are available to support you with your online safety events and community workshops, and you are welcome to link to and share our trusted information through newsletters and social media. You’re uniquely placed to lead impactful conversations with your communities – and Netsafe is here to back you.
SUPPORTING WELLBEING IN DIGITAL SPACES
As digital experiences increasingly shape mental health, librarians often serve as trusted first points of contact for people facing online harm, bullying, or digital overwhelm. Netsafe’s practical guidance and support channels can help you signpost individuals to appropriate help or run wellbeing-themed initiatives.
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CAREER AND PATHWAY SUPPORT
For library and information kaimahi supporting people exploring career or study options – whether teens or adult learners – Netsafe’s resources around digital footprints and online reputation are invaluable. Helping patrons understand how their online presence affects future opportunities is an important way libraries support lifelong success.
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LEARNING OPPORTUNITIES
Netsafe offers engaging and interactive webinars for parents, caregivers and teachers. Whether you want to stay updated on online trends, gain confidence dealing with digital challenges, or run online safety programs at your library, we’re here to help and you’re welcome to join our webinars to learn more about specific topics of interest and relevance.
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GETTING HELP
Netsafe’s helpline team provides free, confidential advice and support to people in New Zealand seven days a week. Whether you’re facing online abuse, have been scammed, or need guidance on any other online issue, Netsafe is here to help. We offer expert advice and assistance to help resolve your online issues effectively.
Schools facing online incidents or needing advice and support can also contact our helpline team.
Call 0508 638 723
Text “Netsafe” to 4282
Report online at https://netsafe.org.nz[AC5]
09 June 2025