- Book challenges.
- Complaints to the library, to elected members, to school boards.
- Protests at Rainbow events.
- Vandalism of library books or library buildings or displays.
- Harassment of library staff.
- Books and other items being stolen.
- Comments on social media.
- Comments on library websites and catalogues.
- Attempts to secure appointments to school boards on this issue.
- Attempts to secure election to councils, local and community boards on this issue.
Impact of challenges and how to respond
The visibility of Rainbow stories and experiences in books and libraries programmes provides this community a sense of acceptance and belonging. It is important to understand that because Rainbow content, events, displays are about the identity of people, protests targeting them can be emotionally charged, and be traumatic for participants, staff and onlookers. Library staff may feel unsafe, particularly those who identify as LGBTIQ+, and it is crucial that organisations have in place support mechanisms both in response to incidents, but also in preparation for them.
Some libraries have provided workshops for staff to help them understand the experience of Rainbow community members and how to use affirmative or neutral language with customers about gender identity and pronouns for example. Organisations can promote public campaigns about treating their staff with respect and kindness.
The impact can be even more significant for Takatāpui, Fa'afafine and Fakaleiti and other indigenous gender identities. Attacks by these groups can also intersect as an attack on their Māoritanga or ethnicity. A good resource for librarians to understand these experiences and the intersections of homophobia, transphobia, and racism is: https://takatapui.nz/
Event management should include careful planning of the event including risk mitigation, environmental scanning for supports and services, strengthening internal culture and allyship within teams to wrap around Rainbow kaimahi, and boundary holding as library kaimahi.
Many public libraries promote Pride Week as part of their wider organization's strategy and commitment to diversity. Communications and media teams and senior managers can support libraries and staff and provide public statements, extra security, and work with community Pride organisations to design safe experiences.
Be aware of titles or events that have been targeted for challenges or protests in other libraries and design displays and events with an eye for visibility by staff to discourage removal or vandalism or inappropriate behaviour. Purchase e-copies which cannot be removed or vandalised by challengers.
Take a look at the information on event management and have key messages available such as:
- We try to have an inclusive collection which represents the diversity of our community. As such we hold a variety of different viewpoints and topics, respecting people's right to freedom of information.
- Our library exists to provide materials, services and information for all members of our community.