General Assistant


Who we are/Ko wai mātou

The Hocken is one of the foremost research libraries in New Zealand celebrating the histories, cultures and natural environments of Aotearoa New Zealand and the Pacific.

Our collections – archives, publications, music and AV, ephemera, maps, photographs and art – contain both historical and contemporary material. Staff at the Hocken cater to the research needs of academics and students from the University of Otago, as well as researchers from other New Zealand and international universities and institutions, and independent professional and amateur researchers, all of whom value the diverse nature and depth of our collections.

Global interest in our collections is ever increasing, and in response, we are working to ensure greater access, and the delivery of broad client-focussed services. 

The role/Te mahi

We have an exciting entry-level opportunity suitable for someone who shares our passion for supporting research focused on Aotearoa New Zealand and the Pacific.

General Assistants at the Hocken are critical to the provision of a responsive, friendly and professional service to users of the Collections, and will undertake a variety of tasks such as:
•    Welcoming visitors to the Hocken and directing their queries to appropriate staff.
•    Monitoring gallery visitors and the secure use of Hocken materials in reading rooms.
•    Retrieving and re-shelving materials and assisting in the housing of new acquisitions.
•    Supporting copying and scanning services
•    Assisting with collection management including sorting material, data entry and basic preventive conservation processes.

Skills and Experience/Kā pūkeka me kā wheako

Key skills required to succeed in this role include:
•    Familiarity with New Zealand and Pacific history and culture.
•    Competent in the use of computers, including familiarity with databases and Microsoft Office.
•    An approachable, flexible and adaptable attitude.
•    A strong customer service ethic, teamed with excellent communication and presentation skills.
•    The ability to work well as part of a diverse team, and also undertake quality work without direct supervision.
•    An ability to work with accuracy at all times.

Apply now:
Application close:
Sunday, June 16

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