Library and Information Association of New Zealand Aotearoa
Te Rau Herenga O Aotearoa

BOK Cluster 5: Understanding Management in Information Organisations

Which BoKs relate to Cluster 5?

BoK 6

  • Understanding the nature, methodology and practice of research.
  • Evaluating the quality and relevance of research.
  • Undertaking research by gathering and analysing data and applying the findings to your usual professional practice.

BoK 9

  • Contributing to strategic, business and operational planning.
  • Managing finance, people and resources.
  • Governance structures and stakeholder relationships.

BoK 10

  • Actions taken to assess service quality and effectiveness
  • Identifying or designing methods to measure how well library services are being provideed or library operations are being conducted
  • Measure or assess the quality of library and information facilities, products and services
  • Analyse or interpret results of measuring service effectiveness or quality


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