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Programme & Abstracts
Keynote AbstractsFor Keynote Speaker photos and bios click here Professor Mason Durie Global colonisation, the Kiwi tradition, and the public goodAmong other challenges, New Zealanders must face the double edged prospect of global colonisation. On the one hand being swept up in a global avalanche will create new opportunities for the nation and for those who want to explore new frontiers. But on the other, global inundation will challenge the substance of what is generally known as the Kiwi tradition. Being part of the globe while also being grounded in ethos of Aotearoa requires a type of public good leadership that is attuned to the landscape, its peoples, their histories, their aspirations, and the inevitable to and fro from an increasingly abstract construct masquerading as the globe.
Dylan Horrocks Keynote on Sunday 2 November: The rise and rise of the graphic novel: comics as a literary form.50 years ago, librarians were prominent among those calling for a ban on comics. Today, they are among their most enthusiastic promoters. This talk will ask how a much-maligned social problem became a cutting-edge literary form - and an extremely popular category on library shelves. And for those who still can't see what all the fuss is about, maybe Workshop: Comics and graphic novels in libraries.Comics and graphic novels are an increasingly important part of library collections and are proving popular with library users of all ages. For the uninitiated, however, the strange landscape of comics, graphic novels, cartoons and manga can be bewildering. This workshop provides an insider's guide to comics and looks at how they can fit in the library.Keynote on Wednesday 5 November: Stealing, sharing or borrowing? Art, literature and piracy in the online age.Like many other media, comics are going online. The internet offers cartoonists a chance to reach potentially limitless audiences; however, it also exposes authors and artists to the risk of so-called "piracy" - the unauthorised copying and distribution of media. While some struggle to find technological solutions to protecting their work, others - especially younger artists - are embracing the idea of free distribution and sharing and are experimenting with new ways of earning money from their work. But there's no question that the internet changes everything - just as did printing, industrialisation and other technological developments in the past. More importantly, the internet has raised important questions about how we conceive of ownership, distribution and access of art and literary works. In this talk, I will explore my personal perspective on these issues, as author and audience, producer and consumer, professional and citizen.
Mark McCrindleChanging Times, Emerging Trends- Understanding Today's LearnersThe future of education is shaped not just by the technological changes but also by the sociological changes. Indeed an understanding of the learning styles, attitudes, and expectations of the 21st Century students is critical to effectively educate today's learners. This session will outline the changes impacting upon this global generation. Key issues:
Engaging with the Emerging Generation: Strategies & Skills Today's students - Generations Y & Z - are not only growing up in fast-changing times, but they have different characteristics, values, and priorities from those of us who manage and provide information services. Based on the latest Australasian research Mark will provide us with a better understanding of the students and new graduates who are or are not our customers, and give us a glimpse into their future. He will give insights into the motivations and learning modalities of today's students, and equip librarians and educators with strategies to connect with this multi-modal generation. This practical workshop is designed to equip librarians, teachers and others with tools to engage effectively with these new generations. The workshop will appeal to school, public, or tertiary librarians, or to special libraries that are used by young graduates.
Dr Diane MaraInvisible Knowledge, Virtual Journeys and Real CommunitiesThis presentation is a personal perspective on the nature of knowledge, the creation of knowledge and information, and the effects of new information technology in Pacific communities in Aotearoa New Zealand. We continue to acquire knowledge throughout life from, through and with, those closest to us. The accumulation of knowledge and the social construction of our identities occur as a result of diverse influences and our engagement within a range of cultural contexts. Pacific peoples in New Zealand have accumulated knowledge about their world that does not always match that of the dominant groups in our society. Often this knowledge is not valued or recognised within mainstream institutions. How has the information revolution impacted on the ability of Pacific peoples as a minority ethnic grouping to have their voices heard and their knowledge shared? Two recent case studies will provide a context for examining the processes of marginalisation of Pacific communities. What role can research and the gathering of authentic evidence have in empowering communities and ethnic groups to take positive social action thereby increasing the collective ownership of their destinies within Aotearoa New Zealand?
Professor Marilyn Waring My idea of research heaven is a good librarian and an efficient PA. Libraries have always been big in my life, and have made an inestimable contribution to what I have done and how I have done it. The children's holiday programmes in the Hamilton Public Library, the micro fiche and social science index days of the parliamentary library in Wellington, the superb e-library of AUT University have all been transformative to and for me. I'll be sharing some of my most internationally significant work and research on political economy, with recent stories from the Antarctic and the Solomon Islands, on HIV/Aids with the Commonwealth Secretariat, and on supervising 20 post graduate theses and the problems and challenges of silence, changing ideas about who the experts are, and asking questions about how we know what we know.
AbstractsAn article on strategic planningJanet Arnet Libraries are a part of a wider organization and their work must fit into the wider work of that organization. Along with the rest of the organization, librarians need to answer the question where to from here? What are we doing, is this the right thing? What do we want to do, what do we want our library to do and where do we want to go? This paper will look at what strategic planning is, why we need strategy and how to kick start the strategic process. I will take you through the process of how the Lakes District Health Board Library strategic plan was devised and what the result of this plan has been. The strategic plan involved library staff and the library committee. A snapshot environmental analysis was completed using PEST and SWOT analyses. Our core competencies were detailed and a Five Forces Analysis completed. These analyses enabled us to ask ourselves the question - where to from here? And to devise recommendations under the headings of library users, valuing library staff, partnerships, library facilities, services and resources. An action plan with timelines and performance reviews complete the strategic planning process. A strategic plan makes one step outside our comfort zone and think outside the box. Tales for tamariki: the Christchurch experience of bilingual story time sessionsAurelia Arona Rona Fatuleai This paper aims to discuss the promotion, inclusion and delivery of bilingual preschool storytimes to general audiences within Aotearoa, using the experiences and observations of staff at Christchurch City Libraries. The paper will consist of the following sections. First the author will provide a brief outline on some of the benefits of bilingual storytimes. Following this a historical summary of bilingual storytimes at Christchurch City Libraries shall be outlined, supplemented by a succinct comparison with other international libraries experiences and practices in this area. The paper will then go on to highlight the importance of the bilingual storytime in Te Reo Māori, within the national context. This discussion will include a brief examination of population statistics and the impact this may have on future public library preschool services. We will then go on to give a concise review of the benefits these sessions can have both for the Community and Libraries. The paper will then provide an overview on delivering successful bilingual sessions to a mainstream audience by describing three different practical approaches used successfully at Christchurch City Libraries. This paper will also include an appendix containing practical resources written in English, Te Reo Māori and Samoan for use in a general Preschool storytime session.
Open Access to publicly-funded or ratepayer-funded information: raising the issues, considering some solutions such as Creative Commons Keitha Booth Andrew Matangi NZ public sector information is managed according to the principles set out in the Policy Framework for Government Held Information - availability, coverage, pricing, ownership, collection, copyright, preservation, quality, integrity and privacy. A 2008 review is developing a comparable set of principles relevant for the 21st century users of government-held information. New terms may be needed to cover licensing, rights management, security, information sharing, reuse, indigenous rights. Internationally it is considered that improved access and reuse of public sector information can improve the quality of life of citizens and enhance our information industries, educational institutions, public affairs and economy. What role can libraries play in opening up this information? Are librarians intermediaries, advisors, brokers, digitisers? Do libraries contribute to policy discussion and development about public sector information? What mechanisms can assist with opening up access and clarifying usage issues? Where do approaches such as Creative Commons fit in? What other major issues are there?
The Great Hydrographic Survey of New Zealand and its completion between 1851-1856Brian Byrne For over 150 years a full account of Byron Drury's completion of the monumental Great Survey, in HMS Pandora, did not emerge until it was recorded in "The Pandora Survey", published in 2007. This illustrated presentation will provide a broad summary of the background to the Great Survey, together with brief comments on the Acheron Survey; the Pandora Survey; the Great Survey's cartographic legacy and its beneficiaries. In addition, the presentation will delineate the various national and international research avenues explored.
Digitisation and Mātauranga MāoriSamantha Callaghan In 2007 the New Zealand Electronic Text Centre undertook the digitisation of H. G. Robley's Moko; or Maori Tattooing along with associated contextual material. This project prompted much thought and debate within the Centre about the propriety of making such material freely available online and highlighted a number of issues which are likely common to most cultural and heritage organisations looking to undertake the digitisation of Māori-based material. Throughout periods of colonisation indigenous knowledge has been collected by ethnographers, anthropologists, and others, and much of this has found its way into the collections of libraries and archives. This is true in New Zealand as it is overseas. However, despite the existence of this material and a national digital strategy that promotes the benefits of online access to cultural and heritage material, the numbers of organisations who have digitised representations of Mātauranga Māori are few. Within the contexts of both international discourse on indigenous knowledge and the NZETC project this paper addresses these issues which fall into the categories of ownership, control, access, and consultation which we also attempt to frame using the corresponding Te Ao Mārama concepts of rangatiratanga and kaitiakitanga, mana and putanga, and kōrerorero whānui. Questions arise in terms of ownership of not just the physical objects themselves but also the knowledge encoded within them, issues of who has the right to control that knowledge and determine who may access it and who may not, as well as discovering who it is appropriate to consult with and how institutions may respond to the results of consultation. We ask whether these issues act as barriers to digitisation of Mātauranga Māori material and consequently whether they provide an explanation for the relative scarcity of these types of projects. Finally we identify opportunities that organisations can gain from undertaking such projects.
Training for online skills - an effective approachCraig Cherrie Don't feel so confident about that next training session? Bring some pedagogy into your practice. This interactive session will model and discuss such an approach - one that draws from research on learning and instructional design and is applicable to any online resource and training context. Consistently applied, it can result in enhanced retention of learning, the acquisition of more transferable generic search strategies, and a greater confidence and willingness by novice users to persevere with online resources. Key points of the approach are summarised in a brief paper. Evidence based health information for consumersMegan Clark Rowena Cullen As members of the public increasingly demand healthcare information from public libraries, public librarians often feel disadvantaged with their knowledge base and where to go for relevant and accurate information. With the current emphasis on evidence based health information the ability to locate the most appropriate evidence-based information is key to serving our communities. The aim of this interactive workshop is to provide public librarians with an opportunity to experience searching for the best evidence and the free resources that are available to them and their patrons. The workshop will be delivered in 2 parts. In the first half participants will concentrate on finding quality evidence based health information for consumers in the public library context. Topics covered will be evidence based consumer health information from sources such as MedlinePlus, Cochrane and Best treatments. In the second half participants will learn about levels of evidence, the importance of systematic reviews and critiquing articles found on topics of interest and will look at searching skills for Pubmed (free Medline) using the powerful clinical queries facility and an overview of the controlled vocabulary thesaurus, the MeSH database. The aim of the workshop is to share the knowledge of searching for best evidence with non health librarians to enable them to assist their patrons effectively.
Collaborating to implement social software solutions for university libraries Charlotte Clements There are many software solutions for managing a virtual reference service. However, choosing a solution to fit the needs of a consortium of libraries in the tertiary education sector required new thinking, as each library is geared to the specific need of their own communities. In mid 2007, the Library Consortium of New Zealand (LCoNZ) initiated a project to establish a virtual reference service that would "use and develop the best enabling technologies in a collaboration which will enhance the innovative delivery of library and information resources and services to the New Zealand tertiary learning and research community." The result of this project is the development of a toolkit for providing virtual reference through instant messaging, which the four libraries (Auckland University of Technology library, Waikato University library, Victoria University of Wellington library and the Otago University library) can configure to meet their own organisational goals and resources. The presentation has three main aspects: A description of project process: An outline of the journey undertaken by the project team ( which was drawn from across the LCoNZ sites) and the means by which it was able to find a solution to suit all libraries. The first phase of the project culminated in a demonstration to the LCoNZ SMG using the Access Grid. The assessment of the software options: The needs of our communities and the reasons for choosing instant messaging is outlined, with opportunity for further explanation during the Q&A part of the presentation. A demonstration of the toolkit: IM software facilitates realtime interactions between library staff and customers. This is extendable to internal and inter-library communication, and can be used to facilitate the development of a knowledgebase. The presentation will be interactive to the extent that participants are welcome to ask questions and join discussion throughout.
Beyond Print: a panel discussion on public library service for print-disabled peopleMoira Clunie In 1980, the New Zealand Library Association adopted a statement on Library Services for Disabled People1, asserting that "everyone has the right to access to library services and materials to meet their needs for information, education, inspiration and recreation". The statement supported initiatives and funding that would allow disabled people to "take full advantage of all library services." People who cannot access information in print face an information deficit: less than 5% of information produced in print each year is made available in accessible formats. This poses difficulties for equity of access to a library service that has been traditionally based on printed books. Technology is allowing for greater options in providing accessible service, through alternative formats like audio books, e-books and web resources, the provision of assistive technology in libraries, accessible websites, and through heritage digitisation projects. Specialist services like RNZFB's talking book and braille library are developing in digital ways that will allow greater collaboration and new service delivery methods. This session will take the form of a panel discussion between print-disabled individuals and advocacy groups, RNZFB's library and public libraries who deliver innovative service to print-disabled clients, where we will discuss ways of delivering service to print-disabled people. Conversation will centre around the questions:
1 LIANZA (1980) Library Services for Disabled People: Statement adopted by the Council of the New Zealand Library Association, 16 October 1980. LIANZA website, accessed 1 May 2008: http://www.lianza.org.nz/about/governance/statements/services_disabled.html2 Stout, Andrea (2006) Accessibility for the Disabled @ New Zealand Public Libraries. in The New Zealand Library & Information Management Journal, Ngā Pūrongo. Vol 50 No 1, October 2006.
Pushing the boundaries: digitising the papers of Sir Donald McLeanDavid Colquhoun Elliott Young This paper discusses the major National Library of New Zealand / Alexander Turnbull Library project to digitise the papers of Sir Donald McLean. It is also intended as a case study, showing how innovative approaches to digitisation can bring added research benefits for the client. While McLean is not a household name, his importance has long been recognised by New Zealand historians. No other person was as influential in shaping Government relations with Maori in the decades after the Treaty of Waitangi. His papers at the Alexander Turnbull Library are a major source for historical research into this crucial period of our history and include journals, extensive correspondence (including the largest surviving single collection of nineteenth-century Maori-language letters), official reports, telegrams and other documents. As well as an overview of the papers, their custodial history and their historical significance, the presentation will outline the successful collaboration with a team of te reo experts (E Ma: Nga Tuhituhinga ki a Makarini) who are providing transcriptions and translations of the Maori letters. The presentation will describe the digitisation process - which involved scanning 100,000 pages from microfilm and the scanning and TEI encoding of 15,000 pages of typed transcripts - and will highlight lessons learnt around the inseparability of metadata and delivery system, the importance of early prototyping, and the development of tools to boost productivity. By linking innovative processes and results in the McLean Papers Digitisation Project, the presentation will be both theoretical and highly practical, with the opportunity for a lively discussion and QA session afterwards.
Outside the BOKs: making Professional Registration work for youAllison Dobbie Janet Upton The introduction of a registration scheme is a landmark for the library and information profession in New Zealand. It puts a stake in the ground about our standards and what it means to be a library professional. It also brings us into line with practice overseas. Professional registration offers many benefits for the individual, the employer and the profession, including international recognition and opportunities for continuing professional development. The workshop will offer practical advice on how to go about getting registered. It will outline the different areas of the Body of Knowledge and focus on the steps involved in the revalidation process for re-registration. Attendees will learn how to develop a revalidation journal to record and assess their development activities. New or future graduates will also be able to find out more about how to gain registration, through the process of supervised professional training supported by a mentor. Outside in or inside out?: the Lesbian and Gay Archives of New Zealand/Te Puranga Takatapui o AotearoaValda Edyvane The phrases ‘coming out' or ‘being out there' passed into mainstream Western vocabulary from the Gay Liberation Movement of the early 1970s. In 2008, the LIANZA Conference theme is ‘Outside the Box', or ‘Poropitia', focusing on services or developments that somehow cross boundaries or that are ‘out there'. It is timely, therefore, to discuss an unconventional but highly successful arrangement between the Lesbian and Gay Archives of New Zealand (LAGANZ) and the Alexander Turnbull Library. Since 1988, LAGANZ, a community archive, has been housed within a public institution: the Alexander Turnbull Library, which is part of the National Library of New Zealand. Although a formal agreement exists with the Turnbull Library, LAGANZ formally owns its archival materials through a charitable trust created in 1992. LAGANZ, in fact, occupies a unique place in libraries and archives in Aotearoa New Zealand. This voluntary organisation collects, organises, preserves and provides access to a significant part of the documented political and social history of lesbian, gay, bisexual, takatāpui, fa'afafine, transgender, intersex or queer (LGBTFIQ) people in this country. The stories of individuals, their communities and organisations found in the Archives represent a significant voice of minority cultures. While LAGANZ has operated successfully for over twenty years, it is looking at new ways to remain relevant in the changing demographic of LGBTFIQ communities, and thereby strengthen its public support. This presentation alerts members of the information profession to LAGANZ's uniqueness, including its extensive and diverse research collections. It examines key issues such as ongoing funding, managing new technology and preservation. Finally, the presentation considers the ‘Outreach Programme', which seeks to build a network of alliances and links to other organisations in order to promote LAGANZ and extend its boundaries nationally and internationally.
The Challenges of Digital PreservationGary Elmes An ever-growing proportion of the cultural, social, and research artefacts generated by our society are being created in digital form. As the growing number of digital preservation and repository initiatives around the world attest, effectively preserving these digital artefacts for current and future generations is an important objective for archivists, librarians and historians. But achieving effective preservation is a remarkably tricky task, at a number of levels. Compared to physical artefacts, digital items are being created at a truly massive rate, many of them only fleetingly and in very informal circumstances. Technology degradation ("bit rot") and obsolescence continually threaten to destroy or render inaccessible stored artefacts. Copyrights can often complicate and limit our options on how we store and provide access to items. Creating appropriate "meta-data" to facilitate a useful means of finding artefacts is, especially for non-text items, problematic. This presentation will explore some of these issues and look at the approaches and standards (such as OAIS) that are emerging to deal with them. Jo Fitzpatrick , Director of Women's Health Action TrustJo will talk on Consumer Health Issues concentrating on access to information for health consumers but may also discuss briefly the issues of consumers own health information. Where the barriers lie and how those barriers may be overcome. This talk will be of interest to public and community librarians as well as health sector librarians as all are attempting to meet the needs of consumers in finding appropriate health information and will lead into the session on Tuesday on seeking quality health information for consumers. Jo Fitzpatrick is Director of Women's Health Action Trust, an organisation she joined as Women's Health Advocate and Policy Analyst early in 2002. Jo has skills in advocacy, policy analysis, research and writing. Since joining Women's Health Action she has focused on key public health issues from the consumer viewpoint. MP3 players are not just for musicSheila Ford Deborah Olson The MP3 player - fashion icon, indispensable modern gadget or merely something to annoy vinyl purists? Whatever your opinion, these tiny players have revolutionised the way music is created, bought, sold and enjoyed. While delivering digital music through libraries is still a troubled task (classical streaming works - downloading is a different ballgame), MP3 players are being put to good use in other ways. Digital audiobook services have been popular in the United States for several years now, testing traditional assumptions of audio books as the territory of the technologically wary. In a recent WCL customer survey, 52% of respondents indicated that they owned an MP3 player. With this survey result in mind, a business plan firmly focussed on `Creative Wellington Innovation Capital' and the fading and fragility of analog formats, Wellington City Libraries was the first library in New Zealand to partner with OverDrive to launch a digital audio book service. Customer feedback is showing how customers have enthusiastically embraced the downloadable audio book for now, but several issues will likely be pivotal in sustaining it for the future: regional licensing, DRM (digital rights management) and the Apple vs Microsoft debate for example, all have a part to play in the future shaping of the service. Find out how WCL is dealing with all of these and other real-life dramas of quality content, compatibility, revenue streams and negotiating the institutional network security minefield to get a new service flying.
Digital picnicJohn Garraway The University of Auckland Library lifts the lid on its hamper of digital goodies and invites conference attendees to sample from the rich spread prepared by the Library's staff. The menu selection will allow participants in a relaxed picnic style workshop to have an insight into how the University of Auckland Library has utilised emerging technologies and different approaches to meet changing user needs for research, teaching, and learning. The fare will include the creation of digitised collections, the refreshing of existing information products and services, the development of new tools and websites for discovery, accompanied by a virtual tour of internationally recognised digital resources available from the University of Auckland Library. There is something for everyone's taste including Art, Literature, History, Statistics, Theses - mostly with a distinctive New Zealand flavour. You will have ample time to digest what's on offer with the added opportunity to meet and quiz "the chefs". We guarantee you will leave sated and eager to share this content with your users, allowing them to partake in your experience as well at little or no expense to your library service! The unconference: a new model for better professional communicationKathryn Greenhill Unconferences are gatherings of people united by a passion, where the content and structure of the day is driven by the participants. An unconference is often facillitated using the Open Spaces Technology model. This uses the four flow principles:
During 2007 three library unconferences happened in Melbourne, Perth and Brisbane. The authors of the paper were involved in unorganising the Perth "Library 2.0 on the Loose" unconference and have also participated in three other unconfences - two outside of the library field. They discuss the unconference model as an effective and surprisingly professional way of transferring knowledge and creating networks. This paper outlines the tools and methods used to organise an unconference, the challenges faced and the lessons learnt, and feedback received from participants of the Perth unconference. The paper suggests that this informal way of physical meeting, with sessions determined by the attendees parallels the informal conversations taking place online using the new web tools.
Building scripted objects to go in Second Life libraries- for people without geek superpowersKathryn Greenhill Second Life offers tools to create 3D objects and a simple scripting language to make them do things. Want to make a bookshelf that rotates in midair and links to your library website if people click on it ? How about a wardrobe that gives out library t-shirts for avatars to wear ? Or maybe a floating rainbow coloured ball that invites people to an event in your library space? Using tools developed by the ICT Scripting Library on Info Island in Second Life, it is easy for people inexperienced with the Second Life interface or with scripting to create objects . By the end of this workshop, each participant will have created a simple object suitable for a library space in Second Life. No prior knowledge of scripting or programming is necessaryfor this workshop. No previous experience in Second Life is needed, but it is highly advised, as your first time driving an avatar is so much fun all you want to do is play with it. All materials within Second Life, including avatars, wil be provided.
ManyAnswers and Library 2.0Anthea Hamlet Paul Reynolds Because of AnyQuestions increasing popularly with New Zealand school children, AnyQuestions.co.nz in association with McGovern Online has recently developed an innovative new service, ManyAnswers / NgāWhakautuMaha. ManyAnswers / NgāWhakautuMaha captures the answers to popular homework questions previously asked by school children like: These answers are available online through an extensive bilingual database that incorporates web 2.0 features to support student study 24/7. Students can choose to browse, use a search box, or the tag cloud of keywords generated by librarians and students themselves. This tag cloud can also be imported onto public library and school library websites providing students with easy access to substantial information on popular topics. But ManyAnswers / NgāWhakautuMaha doesn't just give the students a list of websites. Instead large topics are unpacked into various aspects that include websites and tips on how to find information. This helps students gain valuable information skills they need to undertake future searches. This workshop is a great opportunity to explore how the web 2.0 environment meets the information needs, (and supports the information literacy), of New Zealand students.
Books Go Wild in Waitakere: a presentation on a ground-breaking literacy programme for Waitakere teensAdrienne Hannan
A first of its kind in New Zealand, Books in the Wild is an online reading programme that involves Waitakere's teenagers hunting down books, reading them, registering them online, and then releasing them back into the wild. The teenage market has long been identified as a difficult age group for libraries to interact with. Reading is often seen to be ‘uncool' and libraries are a place for ‘nerds' to hang out. The internet and social networking sites are also playing a large part in teenagers' social habits. With these issues in mind, the Children's and Teens' Librarians of Waitakere City set out to design a reading programme for teenagers. Instead of forcing teenagers to come to the library to participate in the programme, it was decided to take the programme to the teenagers- to their schools and to the internet. Thus, an online reading programme was designed that could operate with very little maintenance by the library staff and was based almost entirely online. 180 books were purchased, given an identity number, and given away at school assemblies. 180 books were passed from hand to hand, to bus shelter, to park bench, to book swap tables, to play grounds, to sports fields, and 180 books were registered through the website again and again. The incentive to participate? Each time a wild book was registered through the website the participant would get one entry into a prize draw and a $5 library voucher. A competition was set up to see who could register the most number of books, and random spot prizes were given away to participants. The programme did not restrict those who were not library members, and in fact encouraged membership through the library vouchers. Books in the Wild got off to a small but successful start in 2007, and is expected to be even more popular this year in 2008. The 2007 programme achieved publicity across New Zealand and Australia and has many interested parties waiting for the outcome of the 2008 programme. A future outside of the boxMichael Hennessy For oral history the time has come to shift our perceptions beyond the confining frameworks that have existed for so many years. Opportunities exist now which have never existed before, both in the way we gather our oral records but also in how we present them back to our communities - if we are brave enough to take the first steps. The box that oral histories have been sitting in for so long metaphorically could be considered to be the analogue audio tape, on which so many of our valuable oral taonga reside. But for libraries, museums and institutions across the country a different method of documenting these memories and events is within reach. Rather than simply recording audio histories, we can now very easily film our interviews and by doing this we capture a sense of place, emotion and expression that has previously not been open to us. We also have the chance to visually describe the places that people are talking about. This allows us to not only document the valuable remembered histories of the past, but also record the present, from the perspectives of today's generations. ‘History is now!' should be a phrase that sits at the forefront of our minds. But beyond this, once the interviews have been gathered, we now have very real opportunities to blend these filmed interviews with archival material - and create rich and enlightening multimedia experiences to give back to our communities. By doing this we can bring our collections alive. This presentation will describe our own experiences of bringing oral history out of the box at Waitakere Libraries. It will describe a process that need not be daunting, but rather should be invigorating and bring us closer to our communities, both young and old.
What kind of relationship do you have with your supplier? - developing good supplier relationships for acquisitions librariansAnnette Hugill Andrew Hocken A well-managed relationship with your supplier is a key part of good acquisitions processes. This paper focuses on how libraries can develop and maintain a healthy relationship with their main suppliers and how suppliers can build on their relationships with their library customers. Auckland City Libraries and Baker & Taylor, one of the world's largest library suppliers, present their experiences and words of wisdom. The total cost of ownership is a concept unfamiliar to many as we struggle with tight budgets and the need to get the best value for our dollar. However, the cost of dealing with a supplier can be a huge unaccounted cost to a library if the supplier does not have a good understanding of what the library requires and the library is not clear what their expectations are of a supplier. This paper describes the success factors in the relationship between Auckland City Libraries and Baker & Taylor. Key elements are ongoing performance measurement and analysis, and positive professional communication. We will look at what can go wrong when libraries and suppliers are not working together and what can be done to fix it. This paper will touch on procurement processes such as how to find a supplier, but the focus is on how you work together once you have chosen your supplier.
New Zealand Book Council and author talkElizabeth Knox and Emily Perkins New Zealand Book Council is a dynamic organization with a wide range of activities and programmes designed to promote books and reading through bringing readers, writers, publishers, libraries and schools together. Noel Murphy CEO of the NZ Book Council will talk about the relaunch of Book Notes and the role of the Book Council within the reading community, in particular libraries. He will introduce two leading New Zealand writers who have been involved in the organisation's programmes, Elizabeth Knox and Emily Perkins. Elizabeth Knox is the author of seven novels, a trilogy of autobiographical novellas and a fantasy duet for young adults. Her fourth novel The Vintner's Luck won the Deutz Medal for Fiction in the 1999 Montana New Zealand Book Awards. Dreamhunter won the 2006 Esther Glen Award for New Zealand children's literature, and Dreamquake received an American Library Association Michael L. Printz Honor Award for Young Adult Literature in 2008. Emily Perkins gained immediate fame with her first short story collection, Not Her Real Name. Two novels followed and now there's the acclaimed novel About My Wife. She is also the presenter of The Good Word - a half hour series about books and writers to screen on TVNZ6 next year.
The Right to read: examining the changing obligations on publishers and libraries to accommodate the needs of people with print disabilitiesClive Lansink Since the 1960s, disability law has gone through a huge transformation from a past era of institutionalism to the present day in which people with disabilities claim a civil right to fully participate in all aspects of society. Now in the 21st century, blind people are claiming a "right to read". This paper explores the question of access to information from a human rights point of view. Given that it is now widely accepted that access to the physical environment is a fundamental right for people with physical disabilities, and given also that it is increasingly accepted that people with disabilities should have the same rights to participate in all aspects of society, this paper explores the question: why, in today's information age, is access to information not yet upheld as a fundamental right. The paper will hopefully inform library communities as to what part libraries can play as we move towards a world in which blind people really can enjoy the same books at the same time and at the same price as everyone else. As we move towards this goal, blind people in particular will increasingly turn to public libraries rather than traditional specialised blindness agencies. The paper concludes that issues to do with cyberspace and the accessibility of information published by private entities are right at the cutting edge of disability law, and further advocacy for change will be required. But it also points to strong indications in international law that countries will be under increasing pressure to quickly address the needs of people with print disabilities.
Catching the next waveSpencer Lilley Judy McFall-McCaffery At LIANZA 2007 the Pasifika Information Management Network received the 2007 Nielsen BookData Research Award. This presentation provides an overview of the results of the research project focusing on issues of recruitment and retention of Pasifika people in the library and information professions in New Zealand. Several themes emerged from the research and the implications of these for our profession will be discussed Fabulous fiction for terrific teensFiona Mackie This workshop will examine new and outstanding fiction aimed at Y7-13 students (12-18 year olds). A wide range of topics and genres will be selected, to demonstrate the range of material available to teen readers. There has been an upsurge in publishing material for teen readers, as publishers try to engage the readers who were hooked by Harry Potter, and are now searching for more to become engrossed in, but not necessarily by the same as before. However, it can be difficult to keep up with the proliferation of material, and this workshop will provide participants with recommendations for excellent fiction for creating, captivating and inspiring readers. The workshop format is as follows: The books will be grouped into the following categories: Sex, drugs and rock ‘n' roll. After the presentation, participants will be able to look at and discuss the material I have highlighted, as well as the supplementary material within each category, which will be displayed around the room. Participants will also receive a bibliography of all material from the presentation. Homework on wheels: how out there is this?Lynnette Makin Questions: What do you do in a community where there are high numbers of young people from primary through to secondary school slipping through the cracks and not gaining an education to meet their full potential? What do you do if you are a public library and education is not your core service? Answer: You look for an opportunity to be able to provide the opportunity for these young people within the scope of your service brief but outside the traditional role of the library. You also look to challenge others in the community to see and adopt your vision and then make their own commitments. A grant from the State Library of Victoria (Australia) to refurnish an old mobile library was the start of an amazing journey. Along the way the Mobile Homework and Training Centre that was the vision of Lynne Makin, CEO of Upper Murray Regional Library has gained partners and sponsors in its local community. The project has created alliances with tenant housing cooperatives and education providers. It is touching the lives of many who would not think of using our public libraries. Students who do not have the technology required at home to complete their school assignments or the support for their ambitions and who are therefore missing out on a vital part of their overall education are able to make use of this high tech vehicle to access the resources required to assist not only with their education but also with their growth and therefore their future place in the community. Why are we OUT THERE? We take the facility for learning and social networking to where it is needed. We do not expect these clients to come to us. We are building our community through the volunteers, information professionals, teachers and students forming a network that is supporting personal development and growth in our clients and assisting them to reach their full potential. Far from common - innovative approaches to designing information rich learning and research spaces.Helen Mandl The University of Wollongong Library commenced the new academic year with a state of the art complex designed to attract and welcome students, staff and visitors to a new range of light-filled study and social places. The Library in its current form, is a significant departure from the original three-storey building which was colloquially known as The Bunker. Built in the 1970's it was typical of the brutalist architectural style. The reconstruction of the Library extension during 2007 enabled the deconstruction of traditional approaches to facilities design. Cognisant of the proliferation of group work within the curriculum and demand for fully integrated, ubiquitous ICT, we defied current trends promulgating the creation of vast information commons. Rather than diluting the notion of the Library as the heart of the University we sought opportunities to create stimulating and flexible, information rich learning and research spaces, while working within the constraints of existing infrastructure. This was critical to sustaining the integrity of the purpose of the Library and its role in students' and staffs' academic pursuits, as a place of resource discovery, learning and reflection. The extensive use of glass compels onlookers to explore strategically positioned facilities, information resources and art; clients can immediately see what is available to them and how resources might be used. Student computing facilities have increased but have been spread throughout the building in groups, in multi-purpose teaching labs, in concentrated areas and via extensive desks with power access. Other spaces were designed to offer flexible approaches to individual and small group study, incorporating non-linear layouts, purpose built furnishings and improved space for the use of physical information resources. Managing clients' needs and expectations throughout the building phase posed numerous challenges. Facilitating student access to much needed computers required a novel approach. The creation of the Link between the Library and its neighbour ITS, has resulted in not only a new physical pathway but also a totally new service model. Convenient and flexible access to ICT was also enabled through laptop loan services through Short Loans. Long established service models such as Roving Help (assistance with wireless networking, printing, basic information services and directional support), email a librarian and chat proved advantageous in providing assistance at point of need and fitted naturally with our vision of creating dispersed study and learning spaces, complemented by access to expert help. Repurposing space around existing and essential infrastructure fuelled creative and ingenious approaches to design and problem-solving. Structural columns forced a rethink of traditional approaches to layout, especially in teaching spaces. New labs feature innovative desk layouts and multiscreen projection facilities. Our goal to transform, expand and revitalise the Library building to create a vibrant campus hub has been realised. Clients enjoy a lighter, more transparent, welcoming building, equipped with custom-built furnishings, and stimulating learning environments, enhanced by displays of paintings, prints, photographs, sculpture and other art forms. Making history: the establishment of the Waitakere Library & Information Services Oral History Collection/Te Pataka Korero 0 WaitakereRobyn Mason Waitakere Library & Information Services/ Nga Kakano Matauranga O Waitakere is the first local authority library in New Zealand to employ a full time film oral historian. The oral historian/Kaihopu korero-a-waha is charged with documenting the diverse stories of West Auckland. This position is a milestone for the Library and the Council and represents nearly 25 years of effort, and hundreds of hours of work by a band of staff and contractors in the establishment of this position and the creation of the archive. The oral history archive contains over 200 interviews from 1961 to 2008, with a range of voices from early West Auckland settlers through to more recent migrants, donors to the Local History Collection and employees from the iconic New Lynn ceramics business Crown Lynn. The Crown Lynn collection includes Valerie Ringer Monk's recordings used in the preparation of her book Crown Lynn: a New Zealand icon. The archive also houses a complete audio record of Going West: Books and Writers, the region's first literary festival. Started in 1996, Going West contains sessions by such New Zealand luminaries as Michael King, Hone Tuwhare, Patricia Grace, Keri Hulme, Maurice Shadbolt and Maurice Gee. The most recent acquisition are oral histories about the life of Colin McCahon: which formed the basis for Peter Simpson's book Colin McCahon: the Titirangi years, 1953-1959. This presentation is the story of how the position of oral historian/Kaihopu korero-a-waha came about and how the oral history archive was established, it outlines the strategy and tools used to gain both internal, political and community support. It also covers some of the challenges and achievements along the way and our vision for the future. Connecting and collaborating: collecting materials from the Pacific Islands Judy McFall-McCaffery This paper examines selected aspects of current collection policies and practices of Pacific rim libraries which visit the Pacific Islands to collect knowledge and research material. Institutions include: the University of Auckland Library, National Library of New Zealand Alexander Turnbull Library, University of the South Pacific, the Australian National Library, and the University of Hawaii. The paper examines how collection trips can inform collection philosophies, policies, and practices of libraries through networks and relationships created with Pacific Island peoples. The paper argues that collecting must be embedded in a wider framework of reciprocal ‘connecting' and ‘collaborating' with Pacific communities. Pacific peoples' traditional view of knowledge; intellectual and cultural property legislation and international guidelines; and the place of Pacific research frameworks, concepts, and research guidelines in the collection of Pacific material are also discussed. Keywords: Pacific collections; collecting; policies; legislations; philosophies of knowledge; reciprocity.
Representing New Zealand - electorate profiles and Parliament TVBrent McIntyre With so much raw data available to the public, interpretation and presentation are increasingly important parts of library work. Focusing on statistical and video data, this year the Parliamentary Library has developed innovative publishing strategies to deliver new client services. Our researchers and statisticians work alongside librarians to publish the 2008 Electorate Profiles - in 70 easy-to-digest publications we pull together figures from Statistics New Zealand, Ministries and the Electoral Commission. These data are then deciphered and repackaged with maps and analysis to provide an invaluable snapshot of New Zealand - our people, households and workplaces. Our Parliament TV system links text-based Hansard on our Intranet to video files of the House in progress. This lets clients browse or search the Hansard text and jump straight into the actual proceedings via video links. Both publishing projects have required fresh thinking - how do we turn these data stores into meaningful, useful information? Evolving from traditional print sources, the 2008 Electorate Profiles and Parliament TV use database and XML design to deliver publishing solutions that are both scalable and accessible. This presentation shows you the development of online publishing solutions in a library environment; the distillation of intimidating or disconnected primary data into secondary sources suitable for research professionals, MPs and citizens. Focusing on people and processes, we demonstrate fresh thinking applied to old problems; how to work with your stakeholders to reinvent a popular service while retaining its core function. The presentation details the development of suitable technology, the resourcing implications and the compromises made in bringing the 2008 Electorate Profiles and Parliament TV services to fruition.
Music at your fingertips: a music resources session for non-musical librariansPhillipa McKeown-Green Aim: To answer the following sorts of questions: I am a qualified librarian, but have not worked with music resources at this level, so would appreciate suggestions for resources. We already have Groves Music as part of our Epic subscription. Copyright issues also interest me as some of the staff here want to copy CD's and then lend the copies... I'm the librarian at ... college. Where can a staff member borrow music scores from? My son is doing NCEA level one music. Can I come in and find some resources in your library? Content: Curriculum support materials - where to get: Copyright issues - what you can use for free
After LibrarianshipBarbara McKerrow Brief Bio Barbara McKerrow was appointed to the position of Chief Executive for New Plymouth District Council (NPDC) this year. Barbara is a qualified librarian and Associate of LIANZA. She served as President of LIANZA in 1998/99. Barbara was the New Plymouth District Librarian before her promotion to NPDC senior management roles. She led the development of Puke Ariki, New Plymouth's well known integrated library, museum and visitor information centre, which opened in 2003.
Living Heritage: Creating footsteps between the past, the present, and the future.Megan O'Donovan Clare Coman Culture and heritage are extremely important to our lives as New Zealanders. Living Heritage provides an exciting opportunity for libraries to connect with our young New Zealanders, support them to engage with their local culture and heritage, and bring their valuable resources into the digital age, preserving them for our future. Living Heritage www.livingheritage.org.nz is an online bilingual (Māori-English) initiative that enables New Zealand schools to publish an online resource, based on a heritage treasure or taonga in their community. New Zealand students become researchers and investigators, exploring their local communities to find out about their topic. Living Heritage enables these students to share their stories with a worldwide audience on the web, in their own language. Our heritage and culture is made sustainable; our past for our future. Living Heritage clearly fits the conference theme ‘Poropitia Outside the box'. It provides another avenue for libraries to think differently about their content and how it can be used and in turn accessed by future generations. It also provides another way in which libraries can have sustained close relationships with New Zealand's schools and young people. The Living Heritage initiative has received national and international recognition. In acknowledgement of the value it provides, it received two years of Digital Strategy Community Partnership Funding in 2006. In 2004 the UNESCO Living Heritage Award was created to celebrate the achievements of schools and students successfully working with digital media in New Zealand. The Award was presented to three more schools in 2007 for their contribution. Living Heritage was a finalist at the World Summit on the Information Society Awards in Geneva in 2004, a finalist in the 2003/04 Stockholm Challenge and was also recognised at the Global Junior Challenge in Rome in 2002. The project is supported by CWA New Media, National Library, Ministry of Education, 2020 Communications Trust, Ministry of Culture and Heritage, Library and Information Association Aotearoa (LIANZA), Maori Language Commission, UNESCO (NZ) and Wellington City Libraries. This presentation will briefly introduce the project and it's background, before looking at particular sites schools have created and the opportunities for new connections between schools and libraries. Finally we will present research from two evaluations during the project which locate the value of Living Heritage and the importance of recording our stories.
It won't happen overnight but it will happen (new web services and initiatives and the future of the web)Dylan Owen Okay so you've tested Twitter, dabbled with Digg and blogged briefly. Time to put your feet up and finish that book. Not so fast. Web 2.0 is just the beginning. Coming up; the much-hyped Web 3.0 (the semantic web), then Web 4.0 (the intelligent web) right up to Web 10 (ommmmm, we are one with the network). And finally Singularity, Skynet and those killer robots - better start planning now. This workshop is designed to give a general non-technical roadmap to where the Internet may be taking us. Along the way we will pull over to taste some relatively new concepts that signal future directions. How about the mirror world, ubiquitous computing, digital shadows, augmented reality and cloud computing for starters? On a practical level we'll also investigate new marker Web 2.0 services and other recent innovative resources that are growing (or will be) in popularity and use. Want to create your own avatar or discover Google's answer to Wikipedia? How about exploring the wonderful world of widgets, testing new search engines, and tackling the implications of community-driven knowledge market websites like Askville? And if we haven't run out of gas by then we'll have a crack at creating free music videos, online books and games. Its all part of the brave new visionary web world - a future that won't happen overnight but will happen. 1908 City of Auckland map: 100 years on.Sarah Padey Helen Donaldson In 1906, Walter E. Bush City Engineer, Surveyor and Building Surveyor of Auckland City council proposed, "the desirability of having a Plan or Map prepared of the City, on which shall be shown not only all the lines and boundaries of streets, but also the position of all buildings, boundary fences, etc. as far as can be ascertained, the exact positions of all existing sewers, gas and water mains. " By March 1909, this extremely detailed map consisting of 78 sheets had been completed and printed. This project has provided us with an opportunity to embrace new technologies and make a shift in the way we have traditionally provided access while remaining true to our mandate to preserve and protect our archival assets. Better looking than a blog: adventures in zine collecting at Wellington City LibrariesStephanie Poulopoulos Denise Clarkson Library 2.0 is usually discussed in terms of web technologies like blogging, mashing and tagging. The Collection Development Team at Wellington City Libraries are following some of the same underlying philosophies of Library 2.0 with the establishment of their new print based zine collection - a collection that has largely been created with two-directional flow of information and content, to and from the local community. Quick definition - a zine is a self published, inexpensively produced publication with a small circulation. As distinct from e-zines (electronic magazines) zines come in paper form, usually written in computer-printed or handwritten text, photo-copied and stapled. Topics covered are diverse and include biography, DIY, music, poetry, and social commentary, with titles such as "Incredibly hot sex with hideous people", "How to be a good library patron" and "I was a teenage Mormon". Zines are an unorthodox collection to work with, as they do not fit with usual library processes. This presentation will outline the challenges the team faced in establishing this unconventional print collection, but more importantly why they felt it was a worthwhile collection to sell to the Libraries Leadership Team, library staff and customers. Obviously the hard sell was successful, and now Wellington City Libraries is starting to see the benefits of this collection. These include:
This session will be of interest to those trying to establish zine or other unconventional ephemera collections of their own, those with an interest in local history, or librarians trying to engage with and involve local communities in the development of new collections.
New Zealand Diversity Forum for public libraries: an affirmation of public libraries commitment to cultural diversityShivangi Pradhan Public libraries have traditionally played an important role in community development as the information specialist and social capital builders. In this context, the dynamics of massive waves of migration during the last two decades has put forward major challenges for the public libraries in New Zealand. In 1995, Waitakere Libraries turned these challenges into an opportunity by developing Multicultural Services. Since then many public libraries have developed services for ethnic communities. Today, the nature and extent of these services vary according to its demand and resources available. Similarly now many smaller networks of ethnic librarians exists that work towards the development of resources and services for their respective communities. A New Zealand Diversity Forum is part of Te Ngira, the New Zealand Diversity Action Programme which aims to connect organisations that value cultural diversity in New Zealand and is organised by the Human Rights Commission. In 2006, under the umbrella of New Zealand Diversity Forum Waitakere Libraries organised the first national level diversity forum for public libraries. The increasing support from public libraries has now made it an established annual event for the library professionals working in the area of multicultural services and serves as a platform to exchange experiences, ideas to further develop multicultural services. This report elucidates the role of Waitakere libraries as the social capital builder in context to the development of its current Multicultural and Migrant services and five main strategies that fabricate these services. The report provides an overview of the rational behind organising the diversity forum for public libraries. It informs readers about the outcomes of 2006 and 2007 forum. The report concludes seeking attention from public libraries that are looking at developing multicultural services, further encouraging them to become a part of the New Zealand Diversity Action Programme and forum.
Land and identity: Whenua me te Tino RangatiratangaRangimarie Rawiri From powhiri to poroporoaki a connection is formed with tangata whenua. The sharing of korero provides a foundation for manuhiri, offering an understanding whilst living under the protection of the hunga kainga. Tangata whenua will provide a look into their history through their eyes, the relationships supporting kaitiakitanga of the rohe, and the future for Tamaki and Ngāti Whātua o Orākei. To understand who you are, you should know where you come from. To know where you come from, you should know where you have been. The discussion will provide an insight into the area of Tamaki and how Ngāti Whātua have applied the importance of ahi kaa and determining who they are. What do whare taonga consist of, and how is kaitiakitanga applied in the contemporary world of Māori today. Does this differ from the past? What could possible impacts be on libraries, archives, museums and galleries today? These are some of the many questions that we ask ourselves. The discussion will open some ideas as to how you may approach the answers to these questions.
Thinking outside "the book": innovations in New Zealand digital contentFiona Rigby Lewis Brown What does it mean to have a truly digital New Zealand experience? Being digital in the libraries of the future means more than simply serving digital collections to a known audience. We need to think outside "the book" by integrating the digital into the physical, and stretching our imagination to think about our services and content in truly new ways. Digital New Zealand is an exciting and innovative project exploring the boundaries of what is possible as a user experience in a digital content space. This presentation provides a taste of the digital future today to help inspire the creation of what services and content need to be tomorrow.
Community collaboration and consultation: a recipe for success in long term library facility planningCarolyn Robertson Sally Thompson The paper explores the journey undertaken in 2007 and 2008 by Christchurch City Libraries to develop a twenty year plan for building development. The plan provides a city wide framework to plan the future developments of the library network to better meet Christchurch's changing geographic and demographic needs. Looking ahead to the next two decades, planning will tailor new developments and extension of services to better meet changing community needs and create focal points for community learning and leisure activities. Issues such as the city's ageing population, cultural diversity, trends in library services and advances in digital and communications technolgy will also guide the plan's direction. From the perspective of the project sponsor and project leader, this paper will highlight the themes of collaboration and consultation within the context of the project, with examples including the cross-organisational staff project team, the external working party, the integrated council approach to community services planning for Christchurch City and the Canterbury regional planning through the Urban Development Strategy Key project milestones will be outlined, such as the development of guiding principles, criteria and options, pre-plan stakeholder engagement, issues and gap analysis and library network definition. The paper will conclude with reflections on the highlights and challenges of developing a long term facility plan and some key lessons learned along the way. A link to the draft plan which is currently available for community comment and feedback is available from the Library website at : http://library.christchurch.org.nz/2025/Draft/
The new wave of discovery: Google Earth takes you thereMichael Ross Our understanding of the discovery of new lands in the world has been constrained by the media available to communicate the events. The printed word communicated the events and reflections from the perspective of the discoverer or recorder, with occasional drawings of locations, people, and events. Maps and charts enhanced our understanding of the key information. The advent of photography provided the opportunity to convey a realistic picture of the location of historic events. Later the arrival of the moving picture not only communicated ‘living images' of the locations, but enabled recreations of events which gave us an even better understanding of those events and locations. The arrival of the internet has provided us an unparalleled opportunity to further understand these voyages. With tools such as Google Earth we can travel the same voyages as the discoverers, seeing the land much as they initially saw it, providing a very powerful learning tool for students of history and geography. This live interactive presentation demonstrates how Google Earth can be used to follow the trails of discoverers, seeing what they saw, and revealing explanations for missed opportunities and decisions they made.
Becoming Lawbrarians: public libraries and the legal information voidMary-Rose Russell Where do I find the law on unfair dismissal? and other questions in a similar legal vein are frequently heard in libraries around Aotearoa New Zealand. The response is frequently less than satisfactory - "You'll need to go to the Law Society library, the university law library or even, the Public Library" For members of the public, this passing of responsibility is dispiriting, unhelpful and inherently unfair. New Zealand has not met the need for publicly accessible law libraries and as a consequence the buck is passed on and on. To be fair to Law Society libraries they are privately funded by their members who may dictate their patronage. University law libraries allow some level of public access, generally to open shelf material, but these libraries are not resourced to be able to deal with members of the public. Most the materials required by the public are invariably those on restricted use for students and academics or in educational-use only databases. There is an exciting opportunity for public libraries to bridge this information void; to transform their librarians into lawbrarians and to provide a front line information service for self-litigants and other members of the public who need legal information for whatever reason. Many public libraries have tried to build this bridge, but have found themselves hampered by resourcing issues and by fear of a subject perceived to be too difficult and complex. This paper explores the prospects and opportunities for public libraries and suggests tools and resources that are or could be available for their lawlibrarians.
Health statistics: an overviewKristie Saumure Finding health statistics can be a daunting task, with the statistics themselves published across a range of different national and international sources (e.g., websites, government publications). In this presentation, Kristie Saumure from the Ministry of Health will provide guidance on finding these disparate health statistics. The review of national health statistics will highlight sources, such as the New Zealand Health Information Service, Statistics New Zealand, OECD (Organisation for Economic Cooperation and Development), and New Zealand Ministry of Health Public Health Intelligence. To complement the national discussion, there will also be a focus on international health statistics, such as UNICEF - Monitoring and Statistics, WHOSIS (World Health Organization Statistical Information System), and the World Bank's Gender Stats. A discussion of general search strategies for finding health statistics will also be included in this presentation. At the end of this session, attendees will have enhanced their knowledge of how to find health statistics.
Copying right in librariesKathy Sheat The major role of libraries is to provide access to copyright works. The works they provide access to and the way that access is provided is constantly changing with the ongoing development of technology. To keep up with that technology, the government has recently made changes to our copyright law. How can libraries keep pace - „X with the development of multimedia works? It is important that those working in libraries are aware of the copyright provisions that allow them to provide access to works. The presentation will provide an overview of copyright law and the changes made under the Copyright (New Technologies) Amendment Bill which was adopted in April 2008. It will also look at the statutory exemptions that relate to libraries and libraries in educational institutions. It is important for libraries to distinguish between copying under „X the library provisions, The presentation will cover fair dealing and the library provisions that permit libraries to copy from copyright works for their users (ss 51, 52) and users of other libraries (s 53); for the collections of other libraries or for archival purposes (ss 54, 55, 56) and it will look briefly at the educational exceptions and copying provided to educational institutions under the CLL licence. As it is important that librarians and library workers are aware of the LIANZA Guidelines they will be discussed briefly. The presentation will look at the role of Copyright Licensing Ltd (CLL) and how CLL and libraries can work together.
Special librarians without special libraries?Julie Sibthorpe Gillian Ralph
Helping all of the people all the time: managing user expectations and the long tail in a special libraryClaire Stent The explosion of information resources provides challenges for special librarians. One traditional approach is to try to do more of the same: circulate more journals; catalogue more websites; create subject portals. However, many New Zealand special libraries do not have the time or staff for this approach to work. In addition, users want targeted resources, not the more general material supplied by this model. This paper looks at more innovative ways to deliver services to clients. Many libraries struggle to make changes because they lack the staff, time, technical skill/support, money and/or support within their organisation. However, it is possible to make significant changes using just existing library, organisational and Web 2.0 technology. It is all about looking at what you have rather than what you don't have. Statistics New Zealand library will be used as a case study to examine ways of overcoming the above limitations. Technology such as RSS feeds and e-mails can reduce the time spent checking in serials. Creative uses for existing library systems, corporate systems and Web 2.0 technologies will be considered. These do not require extensive technical skill, IT support or expensive software to improve services to clients. Simple marketing approaches are also discussed, as improving library visibility provides buy-in for changes to service delivery. Many of these methods are independent of particular software and could be adapted by many special libraries as well as other types of library.
Aotearoa People's Network Presentation and Panel DiscussionSue Sutherland Panel Discussion chaired by Paul Reynolds McGovern Online Brief presentation and panel discussion to relate the findings of the Aotearoa People's Network (APN) independent evaluation and to discuss both the achievement and the issues resulting from the rollout of the APN to date. There have been significant achievements, major learning and also a number of issues which have sometimes resulted in opportunities. In particular, the panel will discuss issues which the APN has brought into sharp relief and the responses of libraries to them. Both the issues and the responses have impacted on the role of libraries within communities and the services they offer to those communities.
UiaNgāPātai.co.nzWhetu Marama Te Ua Ko te toa mahi a UiaNgāpātai he whakaaturanga i ngā rauemi ipurangi hei āwhina i ngā tamariki te ako i ngā momo āhuatanga hei whakakī i o rātou kete o te mātauranga. For many of our tamariki, the internet is the first place they turn when they are looking for answers to some of those tricky and often not so tricky questions, but are they being exposed to the right types of information? UiaNgāpātai.co.nz is an online information service designed for both primary and secondary students offering real time personal assistance by knowledgeable and friendly library staff who use an agreed information literacy approach to help them identify the information they need and help guide then through quality resources.
Te Wero i te Upoko Tukutuku: the challenge of Maori Subject HeadingsTeri Ta'ala This paper describes the challenge posed in the application and implementation of Nga Upoko Tukutuku /Māori Subject Headings (MSH) list by librarians at the University of Auckland Library. The development and implementation of the MSH list has been a welcome step towards the use of Mātauranga Māori terms of reference. But we should be cognisant of the continuing compromise that Māoritanga undergoes in the effort of Māori to participate fully in Aotearoa/New Zealand. The MSH are a good start, our response to the continued use and ongoing development of the MSH is the current wero (challenge) that will determine our preparedness for our Aotearoa New Zealand of the future. It is anticipated that users of te reo Māori will continue to increase (Te Puni Kokiri envisions that by 2028 the majority of Māori will be able to speak te reo Māori). Are the systems of approach that we in libraries employ when dealing with Te Ao Māori pliable enough to have moved beyond our current "tick box" practice? Fundamental to the success of MSH (and consequently the accessibility of Māori information to the Māori user) is the relevant and confident application of MSHs when describing material. The librarian's experience of the MSH list will ultimately determine the level of access that Māori students have to Māori information held by the Library. Two years after the launch of the MSH we have had the time to explore their parameters. An evaluation of the MSH based on viewpoints taken from interviews with a broad range of people within University of Auckland library who actively use MSH will give an indication of how we have responded to the challenge so far and what measures need to be taken for the ongoing development and success of the MSH list. Joined up data and dissolving cataloguesChris Todd Primary audience: Systems librarians and cataloguers External discovery applications, including "Next-generation" catalogues are a relatively new feature on the library landscape. These 21st century systems, aimed at enhancing the user experience with a range of innovative services, are currently built on 20th century data created using AACR/AACR2 and encoded in MARC. But all this is about to change. RDA (Resource Description and Access) is the proposed successor to AACR, due for release in 2009. RDA drafts indicate a very new direction for cataloguing rules and the structure of catalogue records. This paper discusses how these new rules might affect both the design of retrieval systems and the work of cataloguers. Library on location: taking library services outside the library wallsMeg Upjohn Deborah Fitchett With the rapid increase in the number of library resources and services available, university students and academics are often unaware of all the library has to offer. Furthermore, some people find it inconvenient to get to their library and others find library buildings intimidating. To address these issues, a "Library on Location" service was trialled at the University of Canterbury. We took a wireless-enabled laptop and a selection of borrowable items out of the library to busy student areas. This allowed provision of both reference services (using online resources) and lending services (albeit limited by our small sample collection). We also took signage, sweets to attract attention, statistics sheets and feedback cards. The first trial took place in term four of 2007. For some sessions, we tested different times of day and different campus locations, each time refining our methodology in terms of the materials we took and our approach to attracting students. In other sessions we tested both setting up outside a lecture theatre with materials targeted to the course taught, and embedding our service in a laboratory session. We found that Library on Location was relatively simple to operate and feedback showed that the service was welcomed. Many students and staff expressed surprise at learning about services and collections they were unaware of. The trial increased the visibility of the library so that even those who made no concrete use of the service learned something new about the library. Our presentation will present results from the first trial and also from a second trial, in term two of 2008, which focused on providing Library on Location regularly at a fixed time and location in order to test the effect of familiarity on use of the service.
Pubmed: America's giftBarbara Wickenden Megan Clark Although results can be obtained by searching Pubmed in the Google key word style of searching, better returns come with more focused use of the features Pubmed has developed. These features have had input from medical librarians to aid effectiveness. This interactive hands on workshop is aimed at health librarians who wish to extend their Pubmed skills. Many of Pubmed's features are not used to best effect. Participants to this workshop are expected to have experience of searching Medline on other platforms. Topics to be covered include using the MeSH database and effective use of clinical queries for finding best evidence. Included in the session will be levels of evidence, the importance of systematic reviews and critiquing articles found on topics of interest. Participants will be presented with problems to solve to ensure relevant understanding of the capabilities of the features of Pubmed. Visits and ToursTuesday 4 November 2008A Special Sailing of the Ted AshbyTime: 5.45pm meet for 6.00pm departure The NZ National Maritime Museum's replica scow will do a harbour cruise for one hour. Wet weather gear (jackets) are provided. Wednesday 5 November 2008Auckland City LibrariesTime: 12.30pm Māori TelevisionTime: 12.30pm Russell McVeagh's Law LibraryTime: 12.30pm Auckland War Memorial Museum LibraryTime: 4.00pm AUT LibraryTime: 4.00pm Business Information CentreTime: 4.00pm National Maritime MuseumTime: 4.00pm
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