Keynote Speakers
Dr Ian Brooks
Penny Carnaby
Loriene Roy
Dr Charles Royal
Roy Tennant
Judith Tizard
 Dr Ian Brooks
Dr Ian Brooks is New Zealand’s leading expert on customer care, creating customer value and becoming customer driven. Dr Brooks has written 14 books which are sold in New Zealand, Australia and several countries in the northern hemisphere. He is also a regular columnist in New Zealand Business. A much sought after and internationally recognised business speaker, Dr Brooks inspires and entertains over 120 audiences worldwide each year. For over 30 years, Dr Brooks has consulted to various organisations, his clients have included large corporations and many small and medium-sized businesses. Dr Brooks also has extensive experience in the public sector and has worked with a large number of local authorities. Dr Brooks is a practicing businessman. He is managing director of Nahanni Publishing Ltd, chairman of Zero Emissions Limited and chairman of Business Drivers Ltd., owners of the Tell Simon customer feedback system. He is also chairman of the New Zealand Association for Customer Excellence and chairman of the Low Carbon Vehicle Partnership New Zealand. More information about Dr Brooks.
 Penny Carnaby
Penny was appointed National Librarian and Chief Executive of the National Library of New Zealand Te Puna Mātauranga o Aotearoa in January 2003. Prior to joining the National Library, Penny was University Librarian and Deputy Librarian at Macquarie University, Sydney, and before this held several roles at the Christchurch Polytechnic Institute of Technology (CPIT). Penny is currently one of three chief executives on the Minister for Information Technology and Minister of Communication’s Digital Strategy Advisory Group, and Deputy Chair of the Minister for Education’s ICT Steering Committee for Education. Penny’s professional interest is in creating national frameworks and strategies to enhance the flow of information to all parts of society. The release of the draft Digital Content Strategy for submissions has been a particular professional highlight of 2006.
 Loriene Roy
Proudly sponsored by The New England Journal of Medicine Loriene Roy is a Professor in the School of Information and the Center for Women's Studies at the Austin University of Texas. Classes she teaches include Public Libraries, Information Resources in the Humanities, Information Resources in the Social Sciences, and Library Instruction and Information Literacy. Loriene will be inaugurated as the 2007-2008 President of ALA at the 2007 ALA Annual Conference in Washington, D.C. She was the 1997-1998 President of the American Indian Library Association. Loriene is Anishinabe, she is enrolled on the White Earth Reservation and is a member of the Minnesota Chippewa Tribe. Her work is centred on developing and promoting library services and cultural heritage initiatives with and for indigenous populations. She is an Associate Member of Te Ropu Whakahau. Loriene has received a number of professional awards including the 2006 ALA Equality Award, the 2007 Library Journal “Mover & Shaker”. More about Loriene
 Dr Te Ahukaramū Charles Royal
Dr Te Ahukaramū Charles Royal (B.Mus(Hons), M.Phil, PhD) is a composer, writer and researcher. He uses his extensive research skills and experience to inform his creativity which involves traditional Māori knowledge or mātauranga Māori. In the period 1996 to 2002, Charles was Director of Graduate Studies and Research at Te Wānanga-o-Raukawa, Ōtaki. During that time, Charles was Kaihautū (convenor) of a graduate programme in mātauranga Māori or Māori Knowledge where he conducted a large amount of research into theories of knowledge and worldview. Charles has written and/or edited five books (on Māori song poetry, research and tribal history) and in 2001 was New Zealand Senior Fulbright Scholar where he conducted research into indigenous worldviews in the United States (Hawai'i and New Mexico) and Canada. In October 2004, Charles took up a research residency at the prestigious Rockefeller Foundation Study and Conference Center, Bellagio, Italy. Charles belongs to the Ngāti Raukawa, Ngāti Tamaterā and Ngā Puhi peoples and holds degrees from Victoria University of Wellington and Massey University. Charles was awarded a doctorate in 1998 by Victoria University.
 Roy Tennant
Proudly sponsored by the School of Information Management at Victoria University, Wellington. Roy Tennant is now Senior Program Manager, RLG Programs OCLC Programs and Research. Previously he was User Services Architect Architect for the California Digital Library. In that role he was instrumental in the creation of the eScholarship Repository and eScholarship Editions for the University of California. Roy is the owner of the Web4Lib and XML4Lib electronic discussions, and the creator and editor of Current Cites, a current awareness newsletter published every month since 1990. Roy's books include Managing the Digital Library (2004), and XML in Libraries (2002). Roy has written a monthly column on digital libraries for Library Journal since 1997 and has written numerous articles in other professional journals. In 2003, Roy received the American Library Association's LITA/Library Hi Tech Award for Excellence in Communication for Continuing Education. GUEST SPEAKER
 Judith Tizard
Judith Tizard is Minister of Consumer Affairs, Minister for Auckland Issues, Minister Responsible for the National Library, Minister Responsible for New Zealand Archives, Associate Minister for Arts, Culture and Heritage, Associate Minister of Transport and Associate Minister of Commerce. Judith Tizard was first elected to Parliament in 1990, and 2002 marked her 25th anniversary of election to public office. In Opposition (1990 – 1999), Judith was Spokesperson on Arts and Culture and Local Government. She became a Minister of the Crown when Labour was elected to Government in 1999 and has served on social services and transport and industrial relations Parliamentary select committees. Judith is passionate about the power of information - to record our national and communities’ stories; to ensure that people have access to the information they need in their lives; and to enable them to reach their full potential within our knowledge based economy.
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