Employers

5094 - Information Librarian

Christchurch City Council

If you want to work in a dynamic and customer driven team delivering information and services through telephone and digital means to a wide variety of customers, then this is the job for you!

Christchurch City Libraries' award winning Customer Contact Centre (FingerTip Library) offers state of the art reference services which includes a Virtual Reference Service providing customers with information in real time over the internet. We also answer information requests and general circulation enquiries - a service which supports the entire Christchurch City Libraries network.

This team operates in a busy learning environment where effectively managing telephone and email enquiries and providing information establishes it as the hub of the library. If you would like to be part of this innovative, enabling environment and have skills and energy to contribute to this unique team then we have opportunities that could interest you.

We are looking for individuals with:

Excellent communication and customer service skills
A high level of computer proficiency
Strong information retrieval skills through the use a variety of electronic resources
Recent reference experience
The minimum requirement for this position is the Diploma in Information & Library Studies (Level 5 of the Bachelor of Applied Science) or equivalent, with one year relevant library experience. OR any related Level 5 Diploma with 2 years relevant library experience. A Bachelor's degree is desirable. Applicants who are currently studying for a library qualification will be considered if these minimum requirements are met.

Additional recruitment information:
Salary:$19.73 to $23.21 per hour plus 5% superannuation
Hours of work: Fixed Term up to March 2011,Part-Time Position, 20.5 hours per week. Monday 4.30pm to 9.00pm, Tuesday 9.00am to 2.00pm, Wednesday 9.00am to 1.30pm, Saturday 9.00am to 4.00pm
Vacancy posted on: Tuesday 9 February 2010
Applications close on: Wednesday 17 February 2010
Only on-line applications will be accepted for this position. Please ensure you attach a covering letter addressing the key competencies as outlined in the position description with your on-line application.
For further information including the position description or to apply please visit www.jobs.ccc.govt.nz Alternatively for specific enquiries phone the Christchurch City Council Customer Service Centre on (03) 941 8999. When applying please quote the vacancy number listed above. On-line applications will be electronically acknowledged and further correspondence may be by email.

9 February 2010