Surveys

Statistics

The Joint Standing Committee on Interloan has recently reinstated the collection of annual national and international interloan statistics from charter and non-charter interloan libraries.   The National Library of New Zealand developed and maintains the web form Libraries should use to enter their statistics.

Interloan Turnaround Times

The Joint Standing Committee on Interloan monitors compliance with Charter responsibilities including turnaround times. Charter libraries agree to dispatch the majority of request items within 72 hours (3 working days) or, if this is not possible, respond to the requesting library within 48 hours (2 working days) of receipt of a request.

National Library provides a summary report showing the average turn around times by supplying library. This report is published annually, at the beginning of each calendar year.

Surveys

Interlibrary loan services in New Zealand : an environmental scan and National Survey : a report commissioned by the National Library of New Zealand and the Joint Standing Committee on Interloan, November 2004.